Business surface intelligence for UK companies
Must a UK company show its company number on its website?
Yes. A company registered in the United Kingdom must show its registered number on its websites, together with its registered name, the part of the UK in which it is registered and the address of its registered office. The rule is regulation 25 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, made under section 82 of the Companies Act 2006. It applies to every company that has a website, and to LLPs.
Key facts
- The registered name must appear on every company website (regulation 24(2)).
- On websites, business letters and order forms a company must also show where it is registered, its registered number and its registered office address (regulation 25(1) and (2)).
- "Its websites" includes any part of a website the company has caused or authorised to appear, so a page about the company on someone else's site counts (regulation 29(d)).
- The information must be readable with the naked eye (regulation 20): no light grey on white, no image-only text.
- A company number is eight characters. Leading zeros are part of it.
- Failing to comply without reasonable excuse is an offence by the company and every officer in default, with a fine of up to level 3 on the standard scale, currently £1,000, and up to £100 a day while it continues (regulation 28).
What exactly has to appear
| What | Where it must appear | Rule |
|---|---|---|
| Registered name, as on the register (Ltd for Limited is accepted in practice) | All business documents and every website | Reg 24 |
| Part of the UK where registered: England and Wales (or Wales), Scotland, or Northern Ireland | Business letters, order forms, websites | Reg 25(2)(a) |
| Registered number | Business letters, order forms, websites | Reg 25(2)(b) |
| Registered office address, as registered | Business letters, order forms, websites | Reg 25(2)(c) |
| The fact that it is a limited company, if the name is exempt from "limited" (charities and some guarantee companies), or if it is a CIC that is not a plc | Business letters, order forms, websites | Reg 25(2)(d), (e) |
| Paid-up share capital, if share capital is mentioned at all | Wherever it is mentioned | Reg 25(3) |
A company's registered number is the number Companies House gave it on incorporation. It never changes, even when the name does, which is exactly why it is the item that identifies you.
Where on the site it has to go
The regulations do not name a page. They require the particulars "on its websites" and, through regulation 20, in characters that can be read unaided. Companies House's guidance says only that the information must be displayed on the website. In practice a one-line legal footer on every page is the standard answer, because it is always present, it is where people look, and it meets the separate E-Commerce Regulations requirement that this information be "easily, directly and permanently accessible". A legal line that exists only on a page nobody can find is a weak answer to both rules.
How to write the number
- Use all eight characters. A company number is a string, not a quantity: 01234567 is not 1234567. Many sites print seven digits because a spreadsheet or a designer stripped the leading zero. That is the commonest error we see, and it is enough to make a number fail to match the register.
- Companies registered in Scotland and Northern Ireland have two-letter prefixes (SC, NI); LLPs have OC, SO or NC. Keep the prefix.
- Label it so a reader cannot mistake it: "Registered in England and Wales, company number 01234567". "Reg. no." is understood but is also used for VAT and other registrations; say which.
- Keep it as text, not an image, so that people and software can read it.
What happens if it is missing
Three things, in increasing order of likelihood.
- A criminal offence. Regulation 28 makes non-compliance without reasonable excuse an offence by the company and by every officer in default, punishable by a fine of up to level 3 on the standard scale (£1,000) and a daily default fine of up to one-tenth of that for continued contravention. Prosecutions for a missing website footer are rare.
- Trouble enforcing a contract. Under section 83 of the Companies Act 2006, if a company in breach of the disclosure regulations sues to enforce a contract, the other side can have the claim dismissed by showing it has a counterclaim it could not pursue, or suffered a financial loss, because of the breach, unless the court finds it just and equitable to let the claim continue.
- Nobody can confirm who you are. This is the everyday cost. Customers, suppliers, banks and verification services check a website against the register. A site with no number, or a number that does not match, looks like a site nobody stands behind, and increasingly gets treated that way.
Rules you will meet at the same time
- The E-Commerce Regulations 2002, regulation 6. Almost any business website that offers goods or services, sells online or carries advertising is an "information society service", and must make available the provider's name, geographic address, contact details including an email address, the register it is on and its registration number, and its VAT number if the activity is subject to VAT. For a company, the registration number is the company number, so the two rules point at the same line of text.
- VAT. If you are VAT registered, the E-Commerce Regulations require the VAT number on the site and the VAT Regulations require it on VAT invoices.
- Regulated firms. FCA-authorised firms have their own status-disclosure rules, and appointed representatives must name their principal. Those sit beside the company-law rules, not instead of them.
How Observes reads this
A company number on a company's own website is the one disclosure that ties a site to a single legal entity without any inference: there is one company with that number, and the site says so about itself. It is the strongest kind of evidence in the scale Observes uses, which is why we call that class PROVEN. A registered name with the registered postcode on the same page is the next strongest. A name on its own is not evidence that a site is yours, because names are not unique and are not always on the register exactly as written. If you want to be verifiable, the number, all eight characters, is the thing to get right. How the classes work is on the method page.
This page is general information about UK company law, not legal advice. The regulations were checked on the date shown below; check legislation.gov.uk for changes after that.
Questions
Does the company number have to be on every page?
The regulations say 'its websites', not 'every page'. The safe and usual practice is a short legal line in the footer of every page, which also satisfies the E-Commerce Regulations' test of information that is easily, directly and permanently accessible.
I am a sole trader. Do I need a company number on my website?
No, because you do not have one. The Companies Act rules on websites apply to companies and LLPs. If you sell or offer services online, the E-Commerce Regulations still require your name, a geographic address and an email address, and your VAT number if you are VAT registered.
Can I write 'Ltd' instead of 'Limited'?
In practice, yes. A private company's name may end with either 'limited' or 'ltd' (Companies Act 2006, section 59), and for deciding whether two names are the same the 2015 Regulations disregard that ending (Schedule 3). No rule says a disclosure must copy the ending as registered, and 'Ltd' is universal; if you want no argument at all, copy the ending from the register.
Do I have to show the registered office if I trade somewhere else?
Yes. The requirement is the address of the registered office as it appears on the register, not your trading address. You can show both, and it helps anyone checking you if you do.
What about an LLP?
The same Part 6 rules are applied to LLPs by the LLP regulations: the registered name on the website, plus the registered number, the registered office and the part of the UK where the LLP is registered.
Make your company easy to verify.
- Put the registered name, company number, place of registration and registered office on every page: the footer template.
- Check the rest of the disclosures against the checklist.
- Keep them matching the register when anything changes.
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Sources
- The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, Part 6: regulations 20, 24, 25, 28 and 29
- Companies Act 2006, section 59: a private company's name ends with 'limited' or 'ltd.'
- Companies Act 2006, section 82: the power under which the 2015 Regulations are made
- Companies Act 2006, section 83: civil consequences of failure to disclose
- The Electronic Commerce (EC Directive) Regulations 2002, regulation 6: information an online service provider must make available
- Companies House: incorporation and names, section 10 (trading disclosures): official guidance